Love our service but found the item cheaper elsewhere?
We pride ourselves in providing excellent customer service. We want you to be satisfied with not just the products you select, but also with your shopping experience with us. If you find the same exact item being sold elsewhere in Singapore with a lower price, please let us know. Please make sure that it is for the same exact item and it's available for sale. Some stores mark down prices for out-of-stock items.
A few things to note:
- Competing price must be for the same item sold in Singapore Dollar. Item must be available for purchase at the competing website.
- Price comparison is after any publicly available coupons. For example, if we list an item at $50 on our site before a 10% coupon, the effective price is $45.
- We do not price match out-of-stock items, non-genuine items, price mistakes, or items being shipped from overseas.
- Price match items are not eligible for any promotion codes.
- Price adjustment is also available for any items purchased from us in the last 2 weeks. Please send us an email at CustomerService@allemom.sg.
